Love this bike. The quality and ease of use is excellent. I like that it is not overly heavy like many others that I had looked at. The price is right and I am glad I made the purchase.

I figured out how to put the bike together in an afternoon, no problem. I had a minor issue with the bike rack, which was replaced quickly and easily. I'm navigating hills to and from work and love my commute. Thanks.

I had a few questions about settings and assembly... which was easy but I was trying to make it harder than it needed to be. The online assistance was INCREDIBLE! Almost immediate and thorough! You NEVER get that these days. Riding my road bike and it is AWESOME! Battery charge lasts ridiculously long and riding is smooth and fun. When I asked about modifications they immediately sent not just the answer but a link to the precise product on Amazon. This company ROCKS!!!

I am loving my new bike! Great design, looks impressive. I maybe should have gotten the step thru because the bar cuts it a little close, if you know what I mean.

We live on a very steep hill in Golden, Colorado. There is a beautiful river path to ride but my 12 year old son who is very small for his age always struggles to get back home. I was so happy this bike also fit him. He zipped up our hill much to his and my delight!! The bike is aesthetically beautiful, easy to set up, easy to ride. We are in love and wish they were not back ordered as I would purchase two more for my daughter and myself. It looks as if I won't get to ride my new bike much as my son has decided it is his now. I love their mission and that our purchase gave a bike to another child. The bike arrived quickly, was easy to assemble. My only complaint is the front fender is easily bent and doesn't withstand being placed on our car bike rack. I will probably be removing it. Thanks for a beautiful product. Hello to spring. We couldn't be happier!!!

This bike is perfect for me! I love being able to use the motor when needed and to pedal without it for a more robust workout. Plus it just looks so cool!

It has all the features I was looking for. 9gears to ride without assistance, light weight, seamless transition to and from electric assistance. To top it all it is a beautiful bike!

The bike arrived with some delivery damage. Story Bikes said they would replace it. I didn’t want to wait for it so they paid to have it fixed. It runs perfectly. They were very gracious and gave me back about 5% of the bike value in the way of an apology. Excellent service! Very responsive! I recommend them without reserve.

I just had a test ride and I love my new bike!!! The back fender is loose so hopefully my husband can fix that. It makes a noise. I am really excited to take a long bike ride! It is also a big bonus that you will donate a bike to someone needy! This was a good decision!

Got this ebike for my wife so she could ride with me. Now she's faster than I am... guess I'll have to get one as well (LOL). The Story Bike is on the lower ebike price level but with bigger bucks FINISH (gorgeous paint job), DESIGN (traditional step-through/triangle frame depending on the model), and FEATURES (torque sensor and hydraulic disc brakes for this price? Unexpected and appreciated!). Especially like the torque sensor with its immediate kick-in. Makes it easy to get started even on an incline. And hydraulic disc brakes definitely work better than the cable-pull disc brakes generally found at this price point. Almost forgot to mention the weight. Well below the pounds of typical ebikes and much easier to put in the car, on an ebike rated bike carrier, or on a bike stand for a tune up. All in all... a GREAT ebike for the money!

Would like to see water bottle braze-on screw mounts (added a secure handlebar water bottle mount), easier-to-shift Shimano below-the-bar trigger shifter (Shimano Altus M315?), and something (foam rubber?) in the seat tube to silence any controller rattle.

Bottom line: GREAT eBike for the money! I would not let these (easy) DIY suggestions deter from purchasing!

I ordered the black 58cm road bike in order to speed up my commute in the Somerville area of Boston where it's windy all the time and the hills are steep. I chose this bike over brands like Wing, Propella, VanMoof, and Aventon because the overall selection of components and it's best-in-class weight paired with toqrue-sensing cranks made it seem like the best deal around - and it definitely delivers. Plus, Story Bikes' philanthropic efforts are commendable and it's great to know that some of the proceeds are put to use for a great cause! On top of the great components, you get a bike that most people won't be able to identify as electric until they take a close look - a great way to fly under the radar of bike thieves!

The bike arrived right on time and initial assembly was a breeze. My rear derailleur was out of alignment and wouldn't shift to the lowest gear. So I headed to the DIY bike shop at work and was able to set everything up perfectly with the help of a YouTube video. I also had to align the brakes a tiny bit but that was a breeze, too. The included toolkit gives you everything you need to get going.

As far as performance goes the torque sensor is an amazing addition at this price. Unlike other sub $2k eBikes where the cadence sensor only activates the motor after 1 or 2 revolutions of the pedals, the motor on this bike kicks in the moment you start moving! On flat roads and mild inclines you can accelerate from 0 to 20mph in a matter of seconds if you have previous experience with shifters of this kind.
It's amazing for climbing hills even if you have to stop for red lights, and means you can pull away from a light super quickly! On a steep incline you can expect between 10 and 15mph depending on how hard you're pedaling.

The shifter (L-TWOO A7) also works very smoothly once I adjusted it. The stopping power of the Tektro Auriga brakes makes me feel confident that I won't ever overshoot a stop, and the included reflectors and bell are a nice safety bonus.

A somewhat hidden feature is the integrated walking mode which makes it easy to push the bike up steep inclines when you're walking with it. Simply hold the down-button on the display to engage it!

Now, since I also commute in the rain I ordered myself some Kinesis "Fend Off" fenders that I managed to mount securely even though the bike comes with a relatively spartan array of auxiliary mounting holes. I ended up getting longer screws for the brakes and affixed the fender stays that way. The great thing about these fenders is that the black aluminum perfectly matches the bikes matte finish and their low profile mean they don't take away from the bike's sleek aesthetic. Another thing I'd recommend getting is a kickstand, but compatible ones are available for around $20.

I have been searching for a lightweight stylish women’s dutch step thru bike for three years- I have tried many electric bikes on my travels and they are either too heavy - too much weight in the back or have a lean over position .

Finally Storybikes saved the day!! I am 62 years old and only ride the rail to trail system in New England.I wanted an electric bike where I could go a little longer on the weekends with my husband and maybe a bit faster. This bike does it all and more. Here’s what I love -

Because the bike is pedal assist you never feel out of control. When you stop pedaling the motor stops - ( so if kids or other bicyclists or bear or deer😀) are near - you can put on the brakes and stop like a regular bike. The battery is in the center and geometry feels to me like a regular bike. It’s light enough that you can ride it without power and it’s still feels comfortable -

I got the red. It’s like a strawberry color. The finish shines beautifully in the sun .The customer service is 5 star. The bike came quickly and was an easy 15 minute set up . ( that includes getting it out of the box ).

It’s so easy to charge you just plug it into a regular outlet .
I can’t wait to use it tonite around dusk and put on the cute headlight .

I have finally found the perfect electric bike and can stop the hunt

Love my new red story bike but fenders not so much. Bike looks great with fenders but does not sound great, too much rattling. So off with fenders

My daughter and I road bike together. We wanted my wife to come along but she was not able to ride a traditional bike due to recovering from cancer. Since she got the Story step-through bike, she is able to keep up with us on our rides. She only uses the amount of assist that she needs so it’s helping build her fitness back up. She really loves her bike.

Like anything, it’s always a gamble when you purchase something online and don’t have a chance to try it out or even know for sure if the company is legit… Let me tell you, everything checked out as planned. The bike well designed and so far the features I have learned are great. Once I received the bike, it required a minor adjustment which I had chosen to have a professional shop do for me with minimal cost. Someone who knows what they’re doing could tackle on their own though. I give the upmost regard to the customer service department, their follow-through was prompt, efficient, and felt like I was the only customer. I never had to jump through rings of fire to get to a person, they always responded promptly, and caringly. Resolved any questions or issues I had immediately. Highly recommend!